Worldwide Returns, Refunds & Cancellation Policy

At Essentials Tracksuits UK, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we provide easy returns, refunds, and cancellations for customers worldwide. Please read the details below to understand our policies.

Returns Policy

You may return items within 30 days of receiving your order. To be eligible for a return:

  • The item must be unused, unwashed, and in its original packaging.

  • All tags and labels must still be attached.

  • Sale or discounted items may have specific return conditions (please check product details).

To initiate a return, please email us at support@essentialstracksuits-uk.com with your order number and reason for return. Once approved, we will provide instructions on how to send your item back to us.

Refund Policy

Once your return is received and inspected, we will notify you via email regarding your refund status. Approved refunds will be issued to your original payment method within 7-14 business days.

Please note:

  • Shipping costs are non-refundable, except in cases of defective or incorrect items.

  • Refunds may take longer to appear depending on your bank or payment provider.

Cancellation Policy

You may cancel your order before it has been shipped. To request a cancellation, email us immediately at support@essentialstracksuits-uk.com with your order number.

Once the order has been shipped, it cannot be canceled, but you may still return it following our Returns Policy.

International Returns

We offer worldwide returns and ship to most countries. Customers outside the UK are responsible for return shipping costs, unless the item was received damaged or incorrect. Customs duties and taxes may not be refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Include photos of the item and packaging. We will arrange a replacement or full refund as quickly as possible.

Contact Us

If you have any questions or need assistance with returns, refunds, or cancellations, please contact our support team at support@essentialstracksuits-uk.com